Privacy Policy

FACTS WHAT DOES Austin Capital Bank SSB
DO WITH YOUR PERSONAL INFORMATION?
Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and Account balances
  • Payment History and Transaction history
  • Credit history and Overdraft history

When you are no longer a customer, we continue to share your information as described in this notice.

How? All financial companies need to share Customers personal information to run their everyday business. In the section below, we list the reasons financial companies can share their Customers personal information; the reasons Austin Capital Bank SSB chooses to share; and whether you can limit this sharing.
Reasons we can share your personal information Does Austin Capital Bank SSB share? Can you limit this sharing?
For our everyday business purposes
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
Yes No
For our marketing purposes-
to offer our products and services to you
No We Don’t Share
For joint marketing with other financial companies No We Don’t Share
For our affiliates’ everyday business purposes-
information about your transactions and experiences
No We Don’t Share
For our affiliates’ everyday business purposes-
information about your creditworthiness
No We Don’t Share
For nonaffiliates to market to you No We Don’t Share
Questions? Call 512-693-3600 or go to www.austincapitalbank.com/contact-us.html
Who we are
Who is providing this notice? Austin Capital Bank SSB
What we do
How does Austin Capital Bank SSB protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does Austin Capital Bank SSB collect my personal information? We collect your personal information, for example, when you

  • Open an account or
  • Pay your bills or
  • Make deposits or withdrawals from your account
  • Use your credit or debit card
  • Apply for a loan

We also collect your personal information from other companies.

Why con’t I limit all sharing? Federal law gives you the right to limit only

  • sharing for affiliates’ everyday business purposes — information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.

Definitions
Affiliates Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • Austin Capital Bank SSB has no affiliates
Nonaffiliates Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • Austin Capital Bank SSB does not share with nonaffiliates so they can market to you.
Joint Marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • Austin Capital Bank SSB does not jointly market.
Other important information Special Notice for State Residents: HOW TO FILE A COMPLAINT. Austin Capital Bank SSB is chartered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Savings and Mortgage Lending. Any consumer wishing to file a complaint against Austin Capital Bank SSB should contact the Texas Department of Savings and Mortgage Lending through one of the means indicated below:
In person or by U.S. Mail: 2601 North Lamar Boulevard, Suite 201 Austin, Texas 78705-4294
Telephone Number: (877) 276-5550 Fax Number: (512) 936-2003
Electronic submission via the Department’s website: http://www.sml.texas.gov/consumerinformation/tdsml_consumer_complaints.html

Company

About Us
Careers
We’ve been helping customers afford the home of their dreams for many years and we love what we do.
HomeVantage Mortgage is a division of Austin Capital Bank SSB.
NMLS: 810021

Contact Us

Headquarters
3305 Steck Ave.
Austin, TX 78757
Phone: (512) 592-3840
info@homevantage.com